PrP - Working with Audio - Can't Hear Audio?

Audio Not Working Follow these instructions if you can't hear Audio, or Audio is not coming from the external speakers.
	The rear of your iMac will look like this If you want the speakers to play Audio, ensure they are plugged into the Headphone port. If you want the iMac to play the Audio, ensure nothing is plugged into the Headphone port. (if you have unplugged the speaker jack to use your own headphones, please replace the speaker jack when you are finished).
	Hold the Option key on the keyboard.
	Keep holding the Option key, and click the Audio icon on the right side of the Menu bar, to reveal the Audio toggle device dropdown.
	In the dropdown menu ensure that Headphones have been selected for the Output Device.
OR
	Check your System Preferences (apple icon - top left corner)
	Select the Sound icon
	Select the Output tab If Speakers/Headphones are plugged in, the Output will look like this
	If Speakers/Headphones are NOT plugged in the Output will look like this The Audio will now come from iMacs internal speakers
	If you are still not hearing any sound, or the sound is coming from the wrong location, you will need to check the Audio Hardware preferences in Premiere Pro
	Select Built-in Output if you want the audio coming out of the iMac Select Built-in Microphone/Built-in Output if you want the audio coming from the speakers/headphones
NEXT STEP
Need Help? Contact a Post-Production Specialist
Related Articles Page: SPRO2003 - Sync Audio and Video Files - TC (Screen Arts & Journalism) Page: SPRO2003 - Sync Audio and Video Files (Screen Arts & Journalism) Page: Au - Effects Rack (Screen Arts & Journalism) Page: SCST2009 - iPad - Garageband - Export Audio File (Screen Arts & Journalism) Page: SCST2009 - iPad - iMovie - Open Audio and Media Files (Screen Arts & Journalism) Page: AE - Create Visual Audio Waves (Journalism) (Screen Arts & Journalism) Page: PrP - Additional Processes - Sync Audio and Video Files - TC (Screen Arts & Journalism) Page: What is Foley? (Screen Arts & Journalism) Page: Foley - Feet (Screen Arts & Journalism) Page: Foley - Specifics (Screen Arts & Journalism) Page: The Three Elements of Foley (Screen Arts & Journalism) Page: Foley - Moves and Pats (Screen Arts & Journalism) Page: PrP - Repair Audio (Noise Reduction) (Screen Arts & Journalism) Page: Audio - The Art of Foley (Screen Arts & Journalism) Page: PrP - Additional Processes - OMF to Pro Tools (Screen Arts & Journalism)

Screen Arts & Journalism

PrP - Working with Audio - Can't Hear Audio?

Analytics

The rear of your iMac will look like this

If you want the speakers to play Audio, ensure they are plugged into the Headphone port.

If you want the iMac to play the Audio, ensure nothing is plugged into the Headphone port.

(if you have unplugged the speaker jack to use your own headphones, please replace the speaker jack when you are finished).

Hold the Option key on the keyboard.

Keep holding the Option key, and click the Audio icon on the right side of the Menu bar, to reveal the Audio toggle device dropdown.

In the dropdown menu ensure that Headphones have been selected for the Output Device.

Check your System Preferences (apple icon - top left corner)

Select the Sound icon

Select the Output tab

If Speakers/Headphones are plugged in, the Output will look like this

If Speakers/Headphones are NOT plugged in the Output will look like this

The Audio will now come from iMacs internal speakers

If you are still not hearing any sound, or the sound is coming from the wrong location, you will need to check the Audio Hardware preferences in Premiere Pro

Select Built-in Output if you want the audio coming out of the iMac

Select Built-in Microphone/Built-in Output if you want the audio coming from the speakers/headphones

NEXT STEP

Contact a Post-Production Specialist

Related Articles

Related content